Privacy policy

We at THE CIVICS Innovation Hub gGmbH are pleased that you are visiting our website. Data protection and data security are a top priority for our users. The protection of your personal data is particularly important to us. This privacy policy statement explains what information we collect during your visit to our website and how it is used.

General information

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified.

We would like to point out that data transmission over the Internet (e.g. email communication) can have security gaps. It is not possible to fully protect data against third-party access.

Your data is collected when you communicate it to us. This may be data that you enter in a contact form, for example.

Other data is automatically collected by our IT systems when you visit our website. This is mainly technical data (e.g. Internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

Data processing on this website is carried out by THE CIVICS Innovation Hub gGmbH. If you have any questions, please do not hesitate to contact us at the following address:

The responsible body for data processing on this website is:

THE CIVICS Innovation Hub
Anja Ostermann
Bonner Talweg 64
53113 Bonn

The responsible body is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses or similar).

What do we use your data for?
Part of the data is collected in order to ensure error-free provision of the website. Other data can be used to analyse your user behaviour.

What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. If you have any questions about this or any other matter, you can contact us at any time by email at You also have the right of appeal to the competent supervisory authority.

Analysis tools and third-party tools
When you visit our website, your surfing behaviour can be statistically evaluated. This is done primarily with cookies and analysis programs. The analysis of your surfing behaviour is usually anonymous; surfing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools.

Withdrawal of your consent to data processing
Many data processing procedures are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send us informal notification by email. The legality of data processing up until the time of withdrawal remains unaffected by the withdrawal.

Right of appeal to the competent supervisory authority
You have a right of appeal to a competent data protection supervisory authority, in our case the North Rhine-Westphalia Commissioner for Data Protection and Freedom of Information, post box 20 04 44, 40102 Düsseldorf, Germany, tel.: 0211/38424-0,

SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognise an encrypted connection when you see the address line of the browser change from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Data collection on our website cookies

Some of the Internet pages use cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our website more user-friendly, more effective and more secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are session cookies. They are automatically deleted at the end of your visit.

Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for specific cases or more generally, and enable the automatic deletion of cookies when closing the browser. When cookies are disabled, this may limit the functionality of this website.

Cookies that are necessary for the electronic communication process or for the provision of certain features that you may wish to use (e.g. shopping basket feature), are stored on the basis of the GDPR. The website operator has a legitimate interest in the storage of cookies to ensure a technically error-free and optimised provision of services. Insofar as other cookies (e.g. cookies for the analysis of your surfing behaviour) are stored, these will be treated separately in this privacy policy statement.

Server log files
The provider of the pages automatically collects and stores information in server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not combined with other data sources.

The basis for data processing is the GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Social media

Our pages include plugins from the social network Twitter, provided by Twitter Inc., 1355 Market Street, San Francisco, CA 94103, USA. You can recognise the Twitter plugins by the Twitter logo. You can find an overview of the Twitter plugins here: When you visit our pages, the plugin establishes a direct connection between your browser and the Twitter server. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or how it is used by Twitter. For more information, please see Twitter‘s Data Policy at: If you do not want Twitter to associate your visit to our pages with your Twitter user account, please log out of your Twitter user account.

Our pages include features of the LinkedIn service. These features are provided by LinkedIn, Sunnyvale, CA, USA. If you are logged in to your LinkedIn account, you can visit our linkedIn profile by clicking the LinkedIn button. This allows LinkedIn to associate the visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or how it is used by LinkedIn.
For more information, please see LinkedIn‘s Privacy Policy at:

Our pages include features of the YouTube service. These features are provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. You can visit our YouTube channel by clicking the YouTube button. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or how it is used by YouTube. For more information, please see Google‘s Privacy Policy at:

Analysis tools

This website uses the open source web analysis service Matomo. Matomo uses cookies. These are text files that are stored on your computer that enable an analysis of how you use the website. The information generated by the cookie about use of the website is stored on our server. The IP address is anonymised before it is saved. Matomo cookies remain on your device until you delete them.

Matomo cookies are stored on the basis of the GDPR.
The website operator has a legitimate interest in the anonymised analysis of user behaviour in order to optimise both his website offering and advertising.

The information generated by the cookie about use of this website will not be passed on to third parties. You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however please note that if you do this you may not be able to use all the features of this website.

If you do not agree to the storage and use of your data, you can disable storage and use hereafter. In this case, an opt-out cookie is stored in your browser and this prevents Matomo from saving user data.
If you delete your cookies, the Matomo opt-out cookie will also be deleted. The opt-out must be enabled again the next time you visit our site.

Můžete se rozhodnout zabránit tomuto webu v agregaci a analýze akcí, které zde provedete. Tím ochráníte své soukromí, ale také zabrání majiteli, aby se poučil z vašich akcí a vytvořil lepší zážitek pro vás a ostatní uživatele.


Google Fonts (local embedding)

This website uses so-called Google Fonts provided by Google to ensure the uniform use of fonts on this site. These Google fonts are locally installed so that a connection to Google’s servers will not be established in conjunction with this application.

For more information on Google Fonts, please follow this link: and consult Google’s Data Privacy Declaration under:

Further information about Google Web Fonts can be found at and in Google’s Privacy Policy: